I am Katlego Dichabe, I am a final year IT student at Tshwane University of Technology. My specialisation is Intelligent Industrial Systems.
Work Experience
*i do not have any experience
Why Diploma in IT
i fell in love with IT at a young age, playing around computer was one of my dream
Internship
I applied for an internship at Intelleto and they based me at Clear Access. This internship helped me a lot as I needed to work integrated learning before I can graduate.
Company
Clear Access is an internet service provider. I work as a support technician tier 1. I provide technical and networking resolution to end-users (customers), by performing diagnosis while guiding user through step-by-step solutions. This include resolving username and password problems, router configuration, blocking and reinstating internet connection, troubleshooting the customer’s router remotely.